Privacy policy

Privacy Policy – TeamDigitic

At TeamDigitic, accessible from our website, protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy outlines the types of information we collect and how we use it.

1. Information We Collect

When you interact with our website or place an order for a subscription service, we may collect the following personal information:

  • Contact Information: Name, WhatsApp phone number, and Email address.

  • Order Details: Selected subscription duration (e.g., 1 to 24 months), target device type, and order preferences.

  • Technical & Usage Data: IP address, browser type, and device information gathered automatically when you visit our store to ensure site functionality and security.

2. How We Use Your Information

We use the collected information solely for the following purposes:

  • Processing and fulfilling your subscription orders.

  • Contacting you via WhatsApp or Email to send your activation credentials, account instructions, and support details.

  • Responding to customer service inquiries and technical support requests.

  • Improving our website performance and protecting our store against fraudulent activities.

3. Data Protection & Sharing

  • We do not sell, trade, or rent your personal information to third parties.

  • Your contact information is used strictly by the TeamDigitic support team to deliver and maintain your service.

  • We may share data only with trusted service providers necessary to operate our website (such as Shopify) or when required by law.

4. Cookies

Like most ecommerce platforms, our store uses cookies to remember your cart preferences, smooth out navigation, and analyze web traffic. You can disable cookies through your individual browser settings, though some site features may limited.

5. Data Retention

We retain your contact and order details only for as long as necessary to provide you with active service support and maintain legitimate business records.

6. Your Rights

Depending on your location (including under GDPR rules), you have the right to:

  • Access the personal data we hold about you.

  • Request the correction or deletion of your personal details.

  • Withdraw consent for direct contact at any time.

7. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us directly:

  • WhatsApp: +212 767-315745

  • Email: contact@teamdigitic.uk